Returns & Exchanges
At VAVA STORE, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return and exchange policy for all unworn items with original tags. Whether the fit isn't perfect or you've changed your mind, our goal is to make your shopping experience effortless and risk-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all clothing tags remain attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing